This R3R1 Consulting Group, LLC Subscription Service Agreement is between R3R1 Consulting Group, LLC. (“R3R1”) and “Customer” with its principal place of business as provided during Account sign-up process, on behalf of itself and its Affiliates. R3R1 allows its customers to access the R3R1 video training. R3R1 and “Customer” hereby agree that the following terms and conditions will apply to the video training services provided by R3R1 to “Customer”.
Acceptance of Terms
By signing this Agreement, or registering for an R3R1 Account (R3R1 Service” or “Service”) or by using Service or continuing to use the Service, this Subscription Service Agreement is valid and in effect. Usage of Service includes all content and functionality available through the R3R1 website.
R3R1 and you (the “customer”) fully agree to the following terms and conditions. You represent that you are 18 years of age or older and have the legal power and authority to enter into this agreement. If you are signing up to use R3R1’s various products and services on behalf of a company, you represent that you have complete authority to bind the “Customer” to the terms governing the use of the R3R1 services, and the term “customer” means your company, all of its employees and its Affiliates. If you do not agree to the terms of this agreement, or if you do not have the authority, then you must stop using R3R1 products and services.
Customer and User
The term “Customer” shall mean the individual, a business or a legal entity including its employees, affiliates, partners, customers, contractors and agents registering for any R3R1 product or Service via any R3R1 web site. The term “User” and “Users” shall mean an individual, and if the “Customer” is representing a business or a legal entity, the term shall also encompass its employees, affiliates, partners, customers, contractors or agents, who access the Service established by the “Customer”.
Accurate Customer Information
The Customer agrees to provide R3R1 with accurate billing and contact information, including legal name, company name (if applicable), street address, telephone number, and Email address. The Customer also agrees to notify R3R1 of any changes to this information within a period not to exceed 30 days. R3R1 reserves the right to terminate Customer access to the Service, without any obligation to return Customer data, if the Customer provides false or fraudulent contact or billing information.
Customer Account Security and Passwords
The Customer is entirely responsible for any and all activities that occur within the Customer’s account, and where applicable, the activities that occur within additional accounts established by the Customer. The Customer will choose, or be temporarily assigned, all applicable passwords to use with the R3R1 Service. The Customer shall be entirely responsible for maintaining the confidentiality of their passwords and account data, and where applicable the passwords and accounts of each user accessing the Service using an account established by the Customer. Any unauthorized use or breach of security of a Customer account, and where applicable other accounts established by the Customer, shall be reported immediately to R3R1.
Confidentiality of Customer Information
Customer Information such as contact details, data, and usage analytics is considered confidential. R3R1 will not share, rent, sell, or trade Customer information. R3R1 may use the Customer Information to contact the Customer and provide necessary support, evaluate the satisfaction of service, enhance Customer experience or ensure proper billing and payment for our service.
R3R1, or its designee(s), shall provide 24×7 Email Support or Telephone support during normal business hours (9:00am to 9:00pm Central Standard Time Zone) Monday-Friday, except on holidays.
By registering for the R3R1 Account (“Service”); its use or continued use shall be deemed to be agreement to establish and maintain Service by the Account User and to abide by all the terms and conditions of this Agreement. Service will provide the Customer with the use of R3R1 Video Training Series through the R3R1 Website.
30-Day Free Trial Subscription
On occasion, the Customer may be given a 30-day free limited trial period to use the R3R1 Service. Commencement of the 30-day period starts with the date of acceptance of this Agreement. The Customer acknowledges, and agrees, that following the expiration of the 30-day trial, R3R1 may notify the Customer of the expiration of the free trial period, and the Customer acknowledges, and agrees, that continued use of the Service beyond the 30-day trial date will automatically renew this Subscription Service Agreement, and constitute acceptance of the obligation for payment of the Service under the terms and conditions of this Agreement. R3R1 has no obligations to Customer in any way during the trial period.
Paid Subscription Plan
Customer agrees to have bought R3R1 account in accordance to a “Subscription Plan” selected on R3R1 Web Site during checkout (buying) process. CUSTOMER further acknowledges and agrees that Customer will be entitled to pay an amount at least equal to the price of the “Subscription Plan” bought by the Customer for every billing period/cycle in advance of the billing cycle. Customer understands that “Subscription Plan” offers a maximum limit on their usage in terms of number of Registered or Active Users. Customer agrees to use R3R1 for the paid account in accordance to these limits.
Billing Period and Payment Method
Once Customer purchases a “Subscription Plan”, R3R1 charges and collects fees in advance for the use of the various “Services”. If the Customer selects a Service that is available on the Monthly Payment Plan, the Customer acknowledges, and agrees, that the Service will be provided on a Monthly or Yearly billing cycle. A recurring billing charge will be automatically issued to the Customer every Billing Period. Payment shall be made using Credit Card or via Check, Debit or Wire Transfer and will be in U.S. Dollars. The Customer agrees to pay the Total Subscription fees for its account in accordance with the “Subscription Plan” and billing terms in effect at the time the fees are due and payable. The Subscription fees are nonrefundable whether or not any, or all, of the User Licenses or Usage are actively used for the Service during the billing period. The Total Subscription fees or portions thereof, are also non-refundable if the Customer chooses to cancel their account prior to the end of the billing period.
Calculation of Subscription fees
The Subscription fees charged to the Customer shall be equal to the current “Subscription Plan” in affect at the time of the Customers’ billing cycle based on purchased package.
Local and State Taxes
Billing amounts are exclusive of all taxes, levies, or duties that may be imposed by taxing authorities having jurisdiction over the Customer’s access location. Due to the mobility of access to the R3R1 Service, the Customer acknowledges, and agrees, to be responsible for the payment of such taxes, levies, or duties, if any.
In case the Customer identifies a billing error, the Customer must contact R3R1 in writing within 30 days of receiving an invoice or billing receipt containing the amount in question in order to be eligible to receive a credit or adjustment. Upon verification & validation of reported Billing error by R3R1 and in the outcome that R3R1 finds the Billing error to be true, the maximum credit that a Customer could be entitled to, shall not exceed the total amount of the bill in question.
Renewal of Service Agreement
The Customer acknowledges, and agrees, that this Service Agreement shall automatically renews based on “Subscription Plan” unless either party requests a change to the Subscription Agreement or its termination.
In the event the Customer account becomes overdue, R3R1 reserves the right to suspend the R3R1 Service provided to the Customer. The Customer acknowledges, and agrees, that suspension of the account will deny the Customer, and all users accessing the R3R1 Service using the Customer account, access to the R3R1 Service until delinquent accounts are paid in full. In addition to the rights granted herein, R3R1 reserves the right to terminate this Agreement in accordance with the terms and conditions of this Agreement. In the event the Customer stops or voids any payment to R3R1, claims a credit for credit card payments for R3R1 Services already used, or in any way impedes R3R1’s ability to collect funds for Services already rendered.
Termination of Service Agreement
The Customer or R3R1 may terminate this Service Agreement by notifying the other party in writing at least 30 days prior to the beginning of the next billing cycle. Upon termination of the Service Agreement for any reason, the Customer, and all its users accessing the R3R1 Service using the Customer account, will immediately cease all use of the R3R1 Service.
This Agreement may not be assigned by the Customer without the prior written approval of R3R1, but may be assigned by R3R1 to a parent or subsidiary, an acquirer of assets, or a successor by merger.
R3R1 shall have a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual license to use or incorporate into the Services any suggestions, enhancement requests, recommendations or other feedback provided by Customer, including its Users, relating to the operation of the Services.
Venue and Choice of Law
The laws of the state of Kansas (KS, USA) shall govern the validity of this Service Agreement, the construction of its terms and the interpretation of the rights of the parties hereto.
Unenforceability of Provisions
If any provision of this Agreement, or any portion thereof, is held to be invalid and unenforceable, then the remainder of the Agreement shall nevertheless remain in full force and effect.
Modification of Subscription Agreement
R3R1 reserves the right to change the terms and conditions of this Agreement, and all policies relating to any R3R1 Service, at any time. R3R1 shall notify the “Customer” by posting an updated version of this Agreement on the Service in question. Customer is responsible for regularly reviewing this Agreement on WWW.R3R1.COM. Continued use of any R3R1 product or service after any such changes shall constitute Customer’s consent to such changes.
Any and all notices, demands, or other communications required or desired to be given hereunder relating to the terms and conditions of this Agreement shall be made in writing and shall be validly given or made to another party if personally served; or if deposited in the United States mail, certified or registered, postage prepaid, return receipt requested; or if by Email when receipt is electronically confirmed. If such notice or demand is served personally, notice shall be deemed constructively made at the time of such personal service. If such notice, demand, or other communication is given by mail, such notice shall be conclusively deemed given five days after deposit thereof in the United States mail addressed to the party to whom such notice, demand or other communication is to be given as follows: If to the Customer: The Customer’s address on record in R3R1 account information. If to R3R1 the Customer may give notice to: R3R1 Consulting Group, LLC 106 East 6th Street, Suite 900, Austin Texas 78701. If such notice, demand, or other communication is given by Email, such notice shall be deemed given 48 hours after sending, or electronically acknowledged, whichever is less.
The R3R1 Service is provided to the customer strictly on an “as is” basis; R3R1 and its licensors make no warranty, representation, or guaranty, either express or implied, as to the fitness for a particular purpose, merchantability, non-infringement of third party rights, reliability, availability, or accuracy of content. R3R1 does not guaranty, warrant, or represent that the service will be secure, uninterrupted, error-free, or free of viruses or other harmful components, or that errors or defects will be corrected.
Limitation Of Liability
In no event shall R3R1’s total liability exceed the amounts actually paid by the customer to R3R1 for the R3R1 service under this service agreement for the month immediately preceding the act of injury that gave rise to the liability. Neither R3R1 nor its licensors shall be liable to anyone for any indirect, incidental, consequential, special, exemplary, punitive, or other damages of any type or kind (including loss or inaccuracy of data, revenue, or profits) arising out of, or in connection with, this service or the inability to use the service, even if R3R1 has been previously advised of the possibility of such damages.
Changes to Subscription Service Agreement
R3R1 will occasionally update Subscription Service Agreement to reflect company and customer feedback. R3R1 encourages you to periodically review Subscription Service Agreement to be informed of how R3R1 is protecting your information.
R3R1 welcomes your questions regarding this Subscription Service Agreement, please contact R3R1 for any questions at: R3R1 Consulting Group, LLC, Austin TX, Email Address: info@R3R1.com, telephone number: 888-674-7371
Effective as of July 15, 2017